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Kenneth
Ho
This
work is the dissertation written by Kenneth Ho for the degree
of Master of Sciences in Analysis and Management of Information
Systems at the London School of Economics and Political Science.
The contents of this dissertation are the copyright of Kenneth
Ho, 1995 and are published on the WWW Page of the Intellectual
Property Department, Hong Kong Government, with his permission.
The
views expressed in this dissertation are Mr Ho's own views, and
do not necessarily reflect the views of the Hong Kong Government.
They are published here in the interest of research and the dissemination
of knowledge, news and views on the World Wide Web.
Correspondence
relating to this publication can be addressed directly to Kenneth
Ho at hopkw@mail.bogo.co.uk
Table
of Contents
Acknowledgement
Introduction
Chapter
1 Copyright Laws in Hong Kong and China
1.1
Copyright Laws in Hong Kong
1.2 Copyright Laws in China
1.3 Overview of the Copyright Laws of Hong Kong
and China
Chapter
2 Factors affecting Software Piracy in China and Hong Kong
2.1
The Chinese Culture
2.2 Public Awareness
2.3 Education
2.4 Government Policies
2.5 Demand for Counterfeit Software
2.6 Attitudes of Software Manufacturers
2.7 Lack of Localised Software Industry
Chapter
3 The Problems in Enforcement of Copyright Laws
3.1 Geographical Difficulties
3.2 Legal Obstacles
3.3 Problems in co-ordination
Chapter
4 Fighting Software Piracy in Hong Kong and China
4.1
Remedial Measures
4.2 International Agreements
Conclusion
Appendix
1 Chinese Agreements with United States, signed
26 February 1995
Appendix
2 Business Software Alliance 1994 Software Piracy
Estimates
Bibliography
Content
Acknowledgement
I
would like to acknowledge the invaluable assistance from Mr. Peter
K. F. Cheung and Mr. Robin Bridge in the completion of this dissertation.
Peter
K. F. Cheung, Assistant Director of Intellectual Property, 25/F.,
Wu Chung House, 213 Queen's Road East, Hong Kong
Robin
Bridge, Robin Bridge & John Liu Solicitors, Hong Kong.
Introduction
Software
piracy is the illegal reproduction of copyrighted computer software,
whether for commercial or personal purposes. There is no doubt
that software piracy has numerous negative effects - it dissuades
creativity from software manufacturers, damages any hope of developing
a computer software industry, denies the programmers and others
involved in the production of computer software their just reward,
and robs the government of its tax revenue. So why do such rampant
activities still persist?
Most
notoriously in China the piracy rate is estimated to be 98%, with
estimated losses totalling more than US$500,000,000 [Source: Business
Software Alliance.] in 1994. 750,000 personal computers were estimated
to have been sold in China in 1993 and 1994, with only about one
million U.S. dollars worth of business-application software being
legally purchased in China during the first three quarters of
1994 [Source: Computer Reseller News, 27 February 1995] thus equating
to little more than US$1 spent on legitimate business-application
software for each personal computer sold during 199 3 and 1994.
The estimated losses are calculated on the basis that for each
pirated copy, there would be loss in the sale of a legitimate
copy, thus the figures quoted are certainly inflated and a little
tenuous, as it seems unlikely that purchasers of cheap counterfeit
software would pay upwards of 100 times the amount to buy legitimate
copies. Nonetheless, the accumulation of such massive numbers
are certainly cause for concern.
Perhaps
a more serious consequence is the export of illegally produced
computer software in China. Some 26 factories are responsible
for the production of 75 million compact discs each year even
though the local market can only absorb 5 million [Source: The
China Business Review, November-December 1994] and much of what
is produced are pirated computer software. These copies have been
known to travel to places as far as Latin America and Europe,
but most notably, these copies are smuggled across the border
into Hong Kong, where the real effect can be seen. Hong Kong itself
has an estimated software piracy rate of 62% and losses upwards
of US$100,000,000 [Source: Business Software Alliance] . Although
the situation in Hong Kong is less serious than many of its Asian
neighbours, the amount of pirated computer software available
is a worrying aspect not to be taken lightly. Pirated software,
whether on floppy discs or on compact disc, are readily available
throughout various locations in Hong Kong, the most infamous being
the Golden Arcade, and copies of computer software are being sold
for little more than what it would cost to purchase the necessary
blank floppy discs in the West. Copies of Microsoft Office, available
on compact disc, can be purchased from as little as HK$50.
The
purpose of this dissertation is to examine the various factors
which affect software piracy in Hong Kong and China, with the
aim of hoping to understand the reasons behind such activities,
and attempts to suggest ways of tackling the problem. It is universally
accepted that computer software is protected by copyright laws,
therefore the relevant legislation are to be studied to determine
if there are any shortcomings, and also the other underlying factors
which contribute to this phenomenon of software piracy in Hong
Kong and China are investigated before any conclusions are to
be drawn. The basis of this research is formed via two interviews,
upon material found in various journals and publications, and
from first hand experience in personal visits to areas of Hong
Kong where pirated software are being openly sold. The two interviews
were conducted in Hong Kong with Mr. Peter Cheung, Assistant Director
of the Intellectual Property Department of the Hong Kong government,
and Mr. Robin Bridge, a solicitor specialising in intellectual
property and a member of the sub-committee appointed by the Law
Reform Commission of Hong Kong for the purpose of reviewing the
law of copyright.
Chapter
1 is divided into three parts, the first of which examines the
copyright laws in Hong Kong and the second the equivalent legislation
in China. The areas of the law which specifically applies to computer
software are closely looked into, and the types of legal remedies
on offer are mentioned. The third part gives an overview of the
legislation and a discussion of the adequacy of such measures.
Chapter 2 discusses the various other factors which affect software
piracy. In this and remaining chapters , the cases for Hong Kong
and China are not split into separate arguments because, as opposed
to the laws of the two areas, much of what is relevant are similar
and thus overlapping. Chapter 3 discusses the various areas which
affects the efficient enforcement of the legislation, and explores
the reasons why policing of copyright laws are so problematic.
Chapter 4 attempts to provide solutions to tackling this problem
of software piracy, during which the international agreements,
in particular trade agree ments with America, would be discussed.
Chapter
1 Copyright Laws in Hong Kong and China
1.1
Copyright Laws in Hong Kong
Hong
Kong's law on copyright is to be found in the United Kingdom Copyright
Act 1956, which was extended to Hong Kong by the Copyright (Hong
Kong) Orders 1972 to 1990. The 1956 Act does not specifically
deal with the protection of computer software but this was clarified
when the Copyright (Computer Software) Amendment Act 1985 was
passed by the U.K. government and was extended to Hong Kong effective
from 1 February 1988 by the Copyright (Computer Software) (Extension
to Territories) Order 1987. This esta blished that computer software
is to be protected by copyright legislation, and being regarded
as literary works, is in line with the Berne Convention, of which
Hong Kong is a member.
However,
the U.K. 1988 Copyright, Designs and Patents Act, which succeeded
the 1956 Act as the legislation for the protection of copyright
in computer software, has not been extended to Hong Kong. In light
of such changes in the United Kingdom, as well as realising the
fact that the Copyright (Computer Software) (Amendment) Act 1985
was only introduced to act as an intermediate measure to enable
a full review of the copyright laws, the Hong Kong Law Reform
Commission was asked by the Hong Kong government to review the
copyright law of Hong Kong, with their recommendations published
in the form of the "Report on Reform of the Law relating to Copyright".
The Report contains recommendations into more specific areas such
as the extent of protection, making back-up copies and loading
and using a computer program, and authorship and ownership of
computer software. These recommendations are likely to form the
basis of future changes, bringing the legislation more into line
with international standards, but the present copyright protection
in Hong Kong is still governed by the 1956 and 1985 Acts.
To
combat infringement of copyright on computer software, civil legal
action can be sought against anyone violating such rights, with
the use of Anton Pillar Orders and interlocutory and Mareva injunctions.
There is also a Copyright Ordinance (Cap 39) which specifies the
criminal remedies, and in August 1989, the enforcement of Hong
Kong's Copyright Law was passed to the Investigation Bureau of
the Customs & Excise Department. A copyright Investigation Group
has since been formed, and customs officers hav e been granted
wide powers of search, seizure and arrest and use them as the
principal weapons against software piracy. The latest amendment
to the Copyright Ordinance, which came into force on the 26 May
1995, has set severe penalties for infringement of copyright,
with a maximum fine of HK$50,000 per copy and imprisonment of
4 years. It also showed their commitment to stifle software piracy
in its entirety by criminalising those who have given consent
to such activities as well as the principal offender.
1.2
Copyright Laws in China
The
legal system for the protection of intellectual property rights
in the People's Republic of China were not set up before 1982
when the Law of Trademarks was promulgated, and the first legislation
introduced for the protection of copyright did not come into effect
until 1 June 1991. Article 3 of the Law of Copyright lists computer
software as a type of protected work. This is accompanied by the
Computer Software Protection Regulations, which came into effect
as of 10 October 1991, and in Article 2, defined computer software
to cover "computer programs" and as being comprised
of "source code programs" and "object code programs"
and further states that the "source code text" of a
work and the "object code text" shall be regarded as
the same work. Although there are areas of the law which are ambiguous
and thus open to wide interpretations, it nonetheless established
the first signs of the recognition of the importance of copyright
protection for computer software.
In
an effort to lead to greater conformity in copyright protection
with its foreign counterparts, China acceded to the Berne and
Universal Copyright Conventions in September/October 1992. Therefore
China, as a member of the Berne Convention, must now regard the
protection of computer software as literary works and also that
works of nationals of signatory states to the Berne and UCC are
to be recognised to be protected by copyright. Furthermore, regulations
were issued which reaffirmed Article 142 of the General Principles
of the Civil Law, which provides that treaty obligations are to
prevail in the event that they conflict with municipal law. And
on 15 October 1993, an important proviso in the Copyright Law
was removed. This proviso had given Chinese nationals the continued
use of works which had not previously been protected by copyright,
providing that this would not "unreasonably prejudice"
the rights of the foreign copyright owner. Through the removal
of this proviso, it strengthened China's position in its attempt
to provide a universally acceptable system of copyright legislation.
Copyright
Law Implementing Regulations, which came into force on 1 June
1991 delegates the National Copyright Administration (NCA) the
responsibility for the administrative enforcement of copyright
throughout China. The NCA is empowered to order the offender to
cease any infringing activities and pay compensation to the owners
of copyright for loss sustained. This is supplemented by the introduction
of criminal sanctions, under the Regulations on Punishment for
Crimes against the Law of Copyright, effective as of 1 July 1994,
enabling the confiscation of the infringers' illegal profits and
any items, materials and tools involved in piracy. Persons convicted
of manufacturing or distributing infringing copies for commercial
purposes are now facing fines and a maximum prison sentence of
7 years.
To
tackle the problem of the export of pirated software, the Chinese
Customs have been empowered, effective as to 15 September 1994,
to refuse the import or export of infringing items, and as an
attempt to establish the protection of intellectual property rights
through the judicial means, specialised intellectual property
tribunals were set up in 1993 to various regional centres such
as Beijing, Shanghai, Guangzhou and Shenzhen. Interim orders for
freezing of assets and detention of property are available, as
are orders for search and seizure of infringing items.
1.3
Overview of the Copyright Laws of Hong Kong and China
As
a whole, copyright laws in Hong Kong and China are adequate for
the prevention of software piracy, and as both are members of
international conventions, their level of protection must at least
conform to international standards. The criminalisation of piracy
activities and the increasingly severe penalties are signs of
the commitment to curb such behaviour. For Hong Kong in particular,
software protection certainly meets the standards of most Western
countries, with the only criticism being that it needs to be updated
to keep abreast of new technological developments. Pun (1994)
pointed out six prominent shortcomings to the present software
protection system in Hong Kong:-
1.
Upon the first sale of a copy of a program, the copyright
owner losses the right to control further rental of the copy.
2. Loading of a program by the lawful user into a computer
necessary for using the program is not expressly excluded
from copyright infringement.
3. Making of a back-up copy by the lawful user for archival
purposes is not an express exception to copyright infringement.
4. Reproduction and adaptation performed by the lawful user
necessary for using a program is not expressly permitted.
5. There are no provisions allowing decompilation for the
purpose of achieving interoperability.
6. There are no specific provisions on the protection of database.
A
study into the above six points shows that there is no need
to alter the fundamental areas within the copyright legislation
with regards to the prevention of software piracy, thus the
present legislation should be adequate for protecting against
software piracy.
With
China, the situation is more complex. The introduction of copyright
legislation in China is still relatively new and much of the
legislation are open to interpretation, in particular on the
level of protection that can be enjoyed by citizens of China.
The Copyright Law has in effect a two tiered system, whereby
foreigners have a higher level of protection than the local
Chinese, as its fair use provisions in Article 16 have very
liberal terms in allowing the state the unauthorised use of
local works. Article 16 indicates that an author's work unit
shall have "the priority to exercise their copyrights within
their businesses", and furthermore, "state organs" have the
right to use unauthorised copyrighted materials "to execute
official duties without prejudicing without reason the rights
of owners" (Alford 1995). This is a good example of the ambiguities
in some of the wordings of the laws. It is certainly a much
more desirable system to allow the locals and the foreigners
the same level of protection, simply because only if such measures
are in place would the local software industry be able to develop,
which in turn would generate more respect and adherence to the
law.
However,
the enforcement of the legislation is proving to be more troublesome,
as US trade representative Micky Kantor comments on China that
"on intellectual property rights the laws have been passed,
but they are just not being enforced". Therefore problems of
enforcement must be a factor with such high levels of software
piracy. These and other factors are discussed in the following
chapters
Chapter
2 Factors affecting Software Piracy in China and Hong Kong
2.1
The Chinese Culture
The
widespread resistance to proper adherence to the copyright laws
of Hong Kong and China can certainly be partly attributed to historical
events and cultural differences. Tracing back 2,500 years to the
influences of Confucianism, it had strong emphasis on learning
by copying applied to all aspects of life in China, thus "the
copying of works of almost any kind has for centuries been regarded
as honourable and necessary" (Wingrove, 1995). To a lesser
extent in Hong Kong, the ethics of Confucianism is still a powerful
force in Chinese life today, and it certainly played a most important
part in the shaping of the modern Chinese societies. Also, in
the West, copying is usually perceived as a form of inferior imitation,
but for the Chinese, but it is in fact the opposite. It is regarded
as a compliment if a student can faultlessly reproduces a teachers
work, and as noted by Wingrove (1995), it is no wonder that much
of the ancient and modern Chinese paintings look alike to untrained
Westerners as they adhere closely to certain traditional basic
principles and techniques. Thus it is perhaps best summarised
by Swinyard (1990) that "in many Asian nations the highest
compliment one can be paid is to be copied".
The
notion of sharing creative works and ideas also stemmed from Confucian
beliefs, but perhaps more relevant to the situation in China today,
sharing has been the mandate for over forty years in this Communist
state. Wealth and property, whether private or industrial, were
for much of the period since the formulation of the People's Republic
of China, belonged to the state. Thus there would be little resistance
in the demand for the creative ideas and expressions to be part
of the state property and be used without the need of authorisation
for the good of the country. On the contrary, implementation of
copyright and other intellectual property rights would contravene
one of the most fundamental beliefs in a Communist state, and
it would be a tough process for many of the Chinese to attune
to the moral concepts of protection of intellectual property.
Perhaps another reason for the non-compliance of the copyright
laws lies in the idea that the protection of intellectual property
is a pre-dominantly Western concept and thus have no place in
an Asian society. In the Western societies and in particular the
United States, individual freedom and benefits are emphasised
over benefits for the society.
However,
the converse is true of a Chinese society, in particular with
the Communist regime in China, hence copyright laws acknowledging
the importance of individual creativity and original works have
been long established and widely accepted in the Western world,
but not so in China. As Altback (1988) has said, Asian nations
"traditionally believe that copyright is a Western concept
created to maintain a monopoly over the distribution and production
of knowledge and knowledge-based products".
2.2
Public Awareness
The
sheer size of China and its 1.2 billion population are major obstacles
in achieving the goal of establishing a proper awareness of the
various legislation and developments of the country. The notion
of intellectual property has only been introduced little more
than 12 years ago, and the law of copyright was not promulgated
until the 1990's, thus it would not be surprising to find that
much of the population are unaware of such legislation, even though
economic developments have been advancing at break neck speed.
Also, amendments and new laws are being introduced regularly,
and thus it would be understandable that some may not be able
to keep abreast of the latest developments. As noted by Tan (1994),
"given the low level of legal knowledge in China, the infringer
may be unaware that its activities violate Chinese intellectual
property laws".
Research
by Reid (1994) have shown that of those questioned in his survey
conducted in America, most people perceived that the copying of
software will not cause very much harm to anyone, regarded piracy
as not necessarily an evil act and assumed that the probability
that the act of copying software will cause harm is low. Thus
it shows that even in America, where copyright protection has
been in existence for a long time, such misconceptions to the
effects of software piracy are still very much in evidence. Hence
it would be a much more difficult task for the people from developing
countries like China and emerging economies like Hong Kong to
acknowledge the true negative effects of software piracy. It is
also very difficult for the Chinese to understand the notion of
intangible asset, for example brands and copyrighted material,
including computer software, as much of the advances in the use
of information technology in the Asian societies occurred when
there were no guidelines, no codes of ethics and certainly no
codes of accepted behaviour. The idea that monetary values can
be placed on intangible items is new to many Chinese people, and
the thought of having to pay for expressions of ideas is certainly
very difficult for them to comprehend.
In
China, there has been a lack of what Alford (1995) terms as a
"rights consciousness", which is a "belief that individuals are
endowed with rights that they are entitled to assert even with
respect to those in positions of authority". Therefore many of
the Chinese people are unaware that they are entitled to copyright
protection, which can be attributed in part to explain the liberal
views which they take with regards to copyright protection of
foreign software.
2.3
Education
As
noted by Wingrove (1995), "the entire Chinese education system
was based on the principle of the rote learning of the works of
established literary masters", and for more than 2.000 years of
imperial China, attainment of the highest academic qualification
is demonstrated by faultless reproduction of the classical works
of the past. Anyone who can meticulously recite the hundreds of
works could lead to a life of wealth and power in the government.
These principles are still very much alive nowadays and are the
main source of influence upon the present system of education
in both China and Hong Kong.
In
Hong Kong, the education system is very much based upon a force-fed
environment, with the children being ingrained with a plenitude
of information at a very early age. It is no wonder that such
methods of teaching obstructs original thinking, as instead of
encouraging the pupils to think creatively in solving problems,
they are taught from an early age the "right" and "wrong" answers,
rather than, so to speak, to think on their feet.
The
results of such an education system are filtered through many
aspects of life in Hong Kong and China. From engineering to the
musical industry, the low level of originality is worrying, and
it leads to widespread "copying" activities as local
entrepreneurs attempt to extrapolate ideas from their Western
counterparts to be used in their own products, rather than developing
their own ideas and creative thoughts. One interesting aspect
is that the type of software used by those in China are mainly
in Chinese, thus it would seem that most of the software developed
by the West would seem to be of little use in China. However,
this is not the case, as much of the pirated copies are translation
of foreign works and it once again highlights the need for original
thoughts and original talent.
2.4
Government Policies
American
trade officials estimated that there are over 20 plants in China
that are pirating compact discs, pressing 75million pirated compact
discs per year, and that many of these plants are state-owned
[Source: Economist, 7 January 1995]. Thus the production of pirated
computer software on compact discs can partly be attributed to
the "support" of the Chinese government. These actions,
as well as other counterfeiting operations such as the illegitimate
duplication of computer software, are usually owned or run by
Chinese businessmen who are well connected to the regional or
city governments which, ironically, are the ones who are supposedly
to be monitoring pirating activities. Officials who either own
such factories or are responsible for permitting these activities
to take place, would receive in return monetary gains, and thus
they would have little incentive in closing down these factories
and production lines. This is further complicated by the plants
operating as legitimate businesses. They produce compact discs
and computer software for foreign buyers, but without asking too
many questions on the legitimacy of the production or on the possible
violation of copyright.
At
a macro level, China still maintains layers of testing and licensing
procedures that seem designed for protectionist purposes [Source:
Chief Executive, April 1995] , and remains a difficult marketplace
for foreign products, including computer software, to establish
a presence in. One such example is the People's Republic of China's
Measures for the Registration of Copyright in Computer Software,
which came into force on 18 April 1992. Although this piece of
legislation allows foreign copyright owners the option of whether
or not to register their copyright, in the event of seeking for
administrative or judicial enforcement of their rights, they must
provide key proprietary data to the Ministry of Electronics Industry
for registration "that is far more exacting than that of
many nations, particularly in view of the regulations' liberal
invocation of the national interest" (Alford, 1995). As Gregg
Mastel, a senior fellow at the Economic Strategy Institute in
Washington and a specialist on trade with China, said "everyone
realised that piracy is not just a problem, it is a fundamentally
ingrained part of China's economic plan" [Source: New York
Times, 27 February 1995] .
The
situation in Hong Kong is very much different in this area. With
the pirated compact discs being produced in China, the position
of Hong Kong is very much as an "outlet", whereby the distribution
and sale of these smuggled counterfeit software are controlled
by local gangs, or triads. The government is undertaking its best
efforts in attempting to counter triad activities, but there is
another worrying area in which the government should look into.
As a prime example of a capitalist economy, the Hong Kong government
has long established a policy of non-intervention which can be
attributed to much of the colony's success. However, in similar
vein, the push for advancements in original research and development
is also left in the private sector. This has left little scope
for the development of original work, a very low level of creativity
and much "borrowing" from foreign products, including computer
software, because, quoting Saw Ken Wye, deputy director of the
Japan-Singapore Artificial Intelligence Centre, "government involvement
is always necessary in the absence of giant multinationals able
to fund their own research" [Source: Research-Technology Management,
November 1993] .
Although
positive steps have been taken by the government to establish
a more suitable environment for research and development by the
recent formation of the City University of Hong Kong and the University
of Science and Technology, their effects are still largely unclear,
and it would not be surprising to find that many of the graduates
produced by these two institutions to be suffering from the same
problems as those in other tertiary education in Hong Kong - a
lack of creative talent and the inability to think by themselves.
2.5
Demand for Counterfeit Computer Software
A
major factor in the continued widespread levels of piracy in China
and Hong Kong is the wide accessibility of counterfeit computer
software. Vendors of pirated copies of computer software make
no secret of their locations, and areas where counterfeit software
can be purchased are common knowledge to the computer-literate
populations of China and Hong Kong. Pirated software can be bought
in various well-known shopping arcades throughout Hong Kong, with
the Golden Arcade being the most infamous, and the low prices
which they are sold at certainly fuels their demand. Many of the
branded software, such as those developed by Microsoft and Lotus,
are being sold at a fraction of the price of their legitimate
copies, sometimes as much as 100 times cheaper. From personal
visits, pirated CD-ROM versions of well-known software, whether
business applications or leisure software, were available at HK$100
for three, and versions sold on floppy disks were selling at around
HK$100 per copy - little more than what the blank disks would
cost. Therefore it seems that those who are responsible for distributing
and selling the software are exploiting the alarmingly low costs
of production in China and using it to satisfy demand of cheap
computer software in Hong Kong.
China
is largely what is termed a "one-copy" country in which
a single copy is legitimately purchased and would be used and
duplicated thousands of times. However, as noted by Gargan (1995)
in his article in the New York Times, "what sets Hong Kong
apart from China and other developing countries is the pervasiveness
of pirated material throughout all segments of society here, from
the back alleys of Kowloon to the executive suites of major companies,
according to the police and industry associations". Thus
it seems that the problems of piracy in Hong Kong is not solely
due to those responsible for selling and counterfeiting, but it
is a much more deep-rooted problem existing in all layers of society.
Another
interesting fact is that much of what is on sale are actually
generated by huge foreign demand as well as by local needs. As
noted in the interview with Mr. Peter Cheung, it is not uncommon
for Westerners from places such as America and Canada to come
to Hong Kong specifically for the purchase of cheap counterfeit
computer software which are actually pirated copies of mostly
American products. Any trip to one of the more prominent shopping
arcades where pirated software are on sale, and it would not be
an unusual sight to see Americans with a huge catalogue of software
to be purchased, and this is not surprising considering that the
difference in the total price of counterfeit software and the
price of legitimate software would probably be sufficient to cover
the cost of the trip.
The
wide-range variety of software available is a further reason why
pirated software are so much in demand. Not only are these vendors
easily accessible, the range of software which are sold certainly
far outstrips many of the outlets which sell legitimate software.
Without the need to obtain licenses to sell the pirated copies,
many of the shops can accumulate a vast stock of pirated software,
ranging from business applications to computer games to educational
software to name but 3 categories. Also different versions are
available, the prime example being that one can purchase older
versions of Microsoft Windows, as well as the beta version of
Windows 95 before its official launch. Some of these versions
include modifications and improvements as compared to the original
copies, and are thus more tailored to the needs of the Hong Kong
people..
2.6
Attitudes of Software Manufacturers
Two
interesting, albeit controversial, points of interest about the
situation in Hong Kong came across during the interview with Mr.
Peter Cheung. The first concerns the marketing strategy of software
manufacturers and the second concerns the pricing of the software.
As
mentioned in the earlier parts of this dissertation, in the calculation
of the estimated losses incurred by the software manufacturers
through software piracy, the accuracy of such figures were put
into question as it assumed that those who purchased pirated copies
would have purchased legitimate copies had the illegal versions
not been available. It may be that the software manufacturers
have realised that such assumptions are certainly unrealistic
and have devised their marketing strategy with those very thoughts
in mind. What this implies is that, even if all pirated copies
were non-existent, some software manufacturers may realise that
they may not gain a significant amount of business as a result,
therefore for the time-being, they may wish not to pursue actions
to attempt to combat piracy, and instead deliberately allow such
activities to take place, in the hope that their software may
become widely used and establishes as industry standard, preferably
becoming a necessity in many organisations. When such a time do
arrive, the software manufacturers would then intervene to help
to stop piracy, and as the users have became so ingrained with
the software, they are then reliant on the legitimate vendors
for any future developments and revisions.
The
second point concerns the pricing policies of the software manufacturers.
As noted by Mr. Cheung, it is quite obvious from browsing through
many of the American computing magazine that legitimate copies
of the same software are retailing in America at prices around
20% cheaper than what it would cost to purchase them in Hong Kong.
Thus the people of Hong Kong are paying a premium in order to
obtain legitimate copies of software because the software manufacturers
have decided, for various reasons, to sell their products significantly
more expensive than they would in America. The rationale for such
policies are unclear, but what is certain is that the effect of
selling legitimate software at inflated prices coupled with the
low prices of pirated copies does not conform to the best environment
for combating piracy.
2.7
Lack of Localised Software Industry
There
are basically two types of software that are being used in Hong
Kong. The first is imported packaged software which originates
mostly from America and Taiwan. The second is proprietary software
with commercial applications, which are written by software houses/consultancies
and tailored to the specific needs of the companies and industries
concerned. Therefore Hong Kong do not possess a software producing
industry whereby packaged software are produced and sold locally.
This
creates the problem in that there is little incentive for many
Hong Kong people to take notice of, and act positively to, such
issues, as they are not the ones who would suffer as a result
of software piracy. It could also lead to the disregard of the
copyright legislation concerned with computer software as the
people would not be affected by it. It is perhaps useful to draw
a comparison with the music industry in Hong Kong. Hong Kong has
a very prosperous records industry in which millions of locally
produced compact discs by local Chinese pop stars, termed Canto-pop,
are sold each year. However, since the influx of counterfeit compact
discs began flooding in from China, it has become a major talking
point and resulted in many of the local record companies using
various publicity stunts, such as vigorous advertising campaigns,
in order to raise awareness, and became united in their fight
against piracy of Canto-pop. Although it is difficult to quantify
the results of such actions, it is quite obvio us that the sale
of pirated computer software is much more rampant than that of
pirated musical compact discs.
In
China, the software industry is very much at its infancy, which
is why there has not been too much resistance from local manufacturers
concerning the levels of piracy. Nonetheless, it is a growing
industry and continued piracy would only harm the development
of the industry. However, there is increasing signs that piracy
is not limited solely to foreign produced software, as the Business
Software Alliance reported that Chinese officials have recently
rounded up 700 illegal CD-ROMs in a series of raids, and the contents
were made up of software of Chinese as well as American origins.
Chapter
3 The Problems in Enforcement of the Copyright Laws
3.1
Geographical Difficulties
Pirating
activities in Hong Kong are concentrated in specific areas, and
given the size of Hong Kong, these areas are relatively close
to each other and makes the task of enforcement much easier. However,
China tells a much more different story. Given its vastness in
size and being the most populated country in the world, it would
be an awesome task to police pirating activities throughout the
entire country, therefore, like in the United States, enforcement
are to take place locally rather than to be con ducted from Beijing.
In
1993, the Chinese government established special courts in the
major cities in China to specifically handle intellectual property
matters and intellectual property divisions have been set up in
provincial and municipal courts throughout the country to adjudicate
on intellectual property disputes [Source: The China Business
Review, November-December 1994]. This is a step towards the provision
of a proper system of protection for copyrighted material, but
despite being a positive move, the effectiveness of such measures
are still to be questioned. There are two reasons for this. Firstly,
these courts and the legislation are both relatively new, and
the courts are not experienced in the implementation of the intellectual-property
related laws and they are thus subject to wide interpretations.
Secondly, there is a shortage of manpower in dealing with intellectual
property disputes, and some judges have been assigned to these
courts without the necessary pre-requisite knowledge in intellectual
property cases*.
Another
problem lies in the fact that China have effectively de-centralised
much of its economic powers to reduce the level of bureaucracy
and empowers the provinces with a higher degree of autonomy. In
terms of enforcement of copyright laws, it has several drawbacks.
Firstly, much of the de-centralisation has resulted in Beijing
surrendering some of its control over the provinces to guarantee
that appropriate measures against piracy would take place, and
secondly, as Beijing possesses insufficient control to monitor
all the pirating activities in the provinces, any attempt to impose
a national policy of proper enforcement would be extremely costly
and troublesome in comparison to the low level of funding available
for use.
3.2
Legal Obstacles
The
Law of Entrapment in Hong Kong has proved to be at times a hindrance
for the customs officers in carrying out their enforcement activities.
To avoid being prosecuted, shops which sell pirated software do
not place the actual items on sale in the shop, ready to be bought
and used. Instead, with software sold on floppy disks, customers
are required to search through the catalogues and place orders
for the specific software they wish to purchase, and are told
to collect the pirated copies through the presentation of the
"official receipt" 15 minutes later. Similarly with
CD-ROM products, all that is placed on the shelves in the shops
are empty boxes, with the actual stock hidden in another location.
If the customs officers go into the shops and places an order
for a CD-ROM and await for its delivery, it is entrapment and
the law prohibits such activities.
This
implies that the customs are relying on raids on warehouses where
the pirated software are kept, but this is a task more problematic
than perceived. As noted in the interview with Mr. Peter Cheung,
the shops employ "look-outs" to spot any customs officers preparing
for raids, and the customs and excise department are having to
introduce on a regular basis new faces as their officers become
recognisable to the software pirates.
Perhaps
a surprising element which emerged from the interview with Mr.
Robin Bridge is that there have been virtually no cases of infringement
of copyright in Hong Kong, considering that there are such rampant
piracy activities occurring in the territory. One reason which
was noted was that the high costs of pursuing legal action deterred
many right owners from seeking legal remedies, and there is also
the fear that court action may not adequately compensate for all
the losses and troubles incurred.
In
China, reports of the small amounts of compensation awarded to
those who successfully pursued legal action hardly act as an effective
deterrent in the fight against software piracy. Both Disney and
Microsoft have prevailed in taking legal actions against trademark
infringements, but the awards for compensation were only US$91
and US$2,600 respectively, even though Microsoft claimed it lost
US$20-30 million through unauthorised production of over 650,000
copies of Microsoft's trademark hologram [Source: The China Business
Review, May 1994], thus highlighting the unjust compensation that
may arise if actions were taken via legal means.
There
is also the worry that any action taken to the Chinese intellectual
property courts would take too long for any significant effect
to take place. As Tan (1994) pointed out, "simple infringement
cases may take months before they are finally resolved; larger
scale, massive violations can take years". This is noted by Valerie
Colbourn, Microsoft's Hong Kong-based attorney, when she commented
lawsuits copyright-infringement lawsuits filed by Microsoft in
1994 in China's Intellectual Property Tribunal of the Beijing
Intermediate People's Court have "crawled along at a snail's pace"
[Source: Business Week, 27 February 1995].
3.3
Problems in Co-ordination
Undertaking
investigative work in China can be a difficult task, as the details
of the suspected companies are often hard to trace, and other
shortcomings such as poor telecommunications, inadequate infrastructure
and the sheer size of the country further compounds the investigators'
problems. The counterfeit goods may not necessarily be located
at specific sites - it is not uncommon, for Hong Kong as well
as for China, for the pirated material to be moved around several
areas in attempts to stay one step ahead of the enforcement officials.
Also
in China, in order to organise a successful raid in attempting
to catch the offenders red-handed, the intellectual property owner,
the investigative agency, the representative agents and lawyers
and the Chinese enforcement officials are needed to work together
[Source: The China Business Review, November-December 1994]. The
situation in Hong Kong tells a similar story, with the rights
owner having to work co-operatively with the customs and intellectual
property department for any enforcement actions to be successful.
Therefore there definitely is a problem in that the co-ordination
of enforcement activities are often difficult to manage as it
inevitably involves several parties. Furthermore, the flagrant
piracy activities are mostly concerned with the duplication of
foreign software, hence there is the problem of getting the rights
owners from abroad to co-operate.
The
National Copyright Administration in China, which is the body
responsible for the administrative of copyright throughout China,
is severely under-resourced and is reportedly only employing as
few as five members of staff to tackle the tasks [Source: Managing
Intellectual Property, November 1994] . It has also been reported
that, in an effort to pursue enforcement actions, some rights
owners are having to provide various items such as mode of transport
as well as having to meet all the costs that might be incurred
in carrying out such actions.
Chapter
4 Fighting Software Piracy in Hong Kong and China
4.1
Remedial Measures
For
any measure to combat the problem of software piracy to succeed,
the government must have active involvement to ensure that policies
are being vigorously pursued and are conducted in the correct manner.
There must be political will to push the measures through, and the
first step in addressing this problem is through a proper enforcement
regime to ensure that such measures are adhered to. There should
be demonstrable enforcement and explicit commitment to copyright
protection so that not only would enforcement activities be carried
out, it also increases the awareness of the people towards intellectual
property protection.
The
government must provide proper funding for the enforcement officials
to carry out their tasks effectively and without the need to rely
overwhelmingly upon the right owners. There must be elimination
of conflicts of interest between the Chinese production companies
and the enforcement agencies, so that enforcement officials are
free of possible obstacles by organisations involved in piracy.
For
rights owners who would prefer to adopt the legal route in tackling
the pirates, the government should ensure that legal obstacles,
such as high filing fees in the courts and long delays, are removed
so that the system could function more effectively. More severe
punishments in terms of compensation must be granted in cases of
civil disputes as to act as a useful deterrent, and in the case
for China, adequate manpower are to be allocated so that judges
with the necessary background can preside over such matters.
With
China, denying market access to many foreign products would only
inflame the situation because there is little option for the people
but to purchase the pirated goods, resulting in the pirates filling
the demand. Therefore opening up of the market could assist in the
fight against software piracy.
The
above measures would not only help to improve the situation with
regards to software piracy, but also create a better environment
for the development of local software industries. As discussed above,
the creation of a localised industry could be a significant step
towards the drive against software piracy, and the government could
further assist in devoting funds in the areas of research and development.
Especially in Hong Kong, without the push from the government, it
is unlikely that any high-risk r esearch and development work in
the technology areas could be achieved. Hong Kong and China can
also take a look into the progress of Japan into an economic superpower
via the use of "copycat" policies. Copyright only protects expressions,
not ideas, therefore local manufacturers can certainly bear this
in mind when they attempt to catch up on technology with the West.
Education
and public awareness must be improved to provide for long-term solutions.
As Wingrove (1993) have mentioned, "until Asia learns that
education involves more than passively listening to teachers, it
will never find all the original talent it needs, however farsighted
governments may be in providing funds and research facilities".
Seminars should be arranged by the rights owners so that the public
can be educated on intellectual property issues, and companies should
devise internal policies so that their intellectual property rights
are carefully guarded and that any such violations could lead to
serious consequences. The intellectual property department in Hong
Kong have already the provision of an electronic repository of information
available via the World Wide Web to educate and inform the public
on intellectual property rights, and further setting up of such
repositories, particularly in China, would certainly help to raise
awareness.
The
software manufacturers can help in adopting a pricing strategy that
would persuade many consumers to purchase legitimate copies. By
selling the software at more affordable prices, and by tailoring
the software to the local needs, it would not be unreasonable to
assume that people would rather pay at a premium for the real copies.
As some games companies have shown, adopting such strategies have
seen the pirated copies disappear [Source: Upside, May 1995].
Copyright
protection without the implementation of the adequate legislation
would be a futile gesture. Even though the legislation at present
are adequate for the protection of copyright, there is little doubting
in the fact that technological advances would pose problems. Therefore
one must be prepared for any changes that may need to be adopted
in the future. However, any changes, whether in the legislation
or in policies, must been seen in the context of the social and
cultural differences in Chinese societies. In China, this is the
problem of a "rapidly growing gap between the poor peasant
in the country side and the new-rich in the towns and cities, and
the scramble to catch up with the West" (Wingrove, 1995). Cultural
differences must be acknowledged and understood, and patience is
definitely required. Culture changes slowly, and "achieving
Asian congruence of thought on it will take years; perhaps even
generations" (Swinyard, 1990).
4.2
International Agreements
International
pressures, with the threat of sanctions and trade wars, can be a
productive method of ensuring that effective measures for combating
software piracy are to be provided and enforced. The most notable
is the trade agreements between China and the United States. In
January 1992, following a Special 301 investigation under the US
Trade Act of 1974, a Memorandum of Understanding was signed by China,
in which China pledged to strengthen its principal intellectual
property laws, and improvements in cluded the agreement to accede
to the Berne Convention and to treat software as literary work.
A second
Special 301 investigation commence in June 1994, with China being
listed as a "priority foreign country" because its practices in
intellectual property were deemed to be especially "onerous and
egregious" [Source: East Asian Executive Reports, April 1995] and
alleged to have the greatest adverse impact on US products. After
6 months of investigation, the United States threatened China with
trade sanctions unless China agrees to undertake serious measures
to combat piracy of US products. An agreement was signed on 26 February
1995, in which China agreed to the demands (see Appendix
1).
China
has made no secret of its desire to be a member of the World Trade
Organisation, and such steps are certainly in the right direction
towards gaining membership, and the setting up of international
organisations, such as the Business Software Alliance, by the invitation
of the government further highlighting China's commitment.
Conclusion
The
causes of the phenomenon of software piracy in China and Hong Kong
is the amalgamation of a number of different factors, therefore
there needs to be a multi-disciplinary approach in any efforts to
control software piracy. International sanctions and agreements
may have noticeable short-term effects, but tackling the problems
of software piracy requires much more than taking a tough stance
on enforcement procedures. There must be the recognition of issues
that are far more deep-rooted than simply imple menting the correct
legislation, and the appreciation of the cultural and social differences
between the East and the West, for any policy to be effective. Eradicating
software piracy is by no means easy, if not impossible, but only
by presenting a united front - between the governments, enforcement
agencies, software manufacturers, rights owners, private companies
and individuals - can improvements begin to take place.
Appendix
1 - Chinese Agreements with the United States, signed 26 February
1995.
"ACTION PLAN FOR EFFECTIVE PROTECTION
AND ENFORCEMENT OF INTELLECTUAL PROPERTY RIGHTS"
China
agreed to:
1.
Take immediate steps to curtail infringements on intellectual property
rights of American manufacturers covered by copyrights, patents
and trademarks.
-
It has recently raided and closed seven factories destroying millions
of pirated compact discs and laser discs.
-
It promised to discover any other infringing factories and move
against them within three months, destroying equipment used mainly
to produce infringing products.
-
It agreed to take new steps to prevent pirated products form being
exported.
2.
Improve enforcement methods to prevent future abuses.
-
It agreed, with United States assistance, to create a customs
enforcement system modelled on the United States Customs Service.
-
It will make its regulations clearer and will train its business
and legal professionals in protecting intellectual property rights.
-
It will insure that American right holders have access to Chinese
courts to press their claims.
3.
Increase the access by American producers to markets in China.
-
It will place no quotas on imports of American audio-visual products.
- American
record companies can offer their entire catalogues in China, subject
to censorship.
-
American companies can enter joint venture arrangements to produce
their goods in China, starting in Shanghai and Guangzhou and expanding
to 11 other cities in five years.
(Source:
New York Times, 27 February 1995.)
Appendix
2 - BSA 1994 SOFTWARE PIRACY ESTIMATES
COUNTRY |
US$
LOSSES |
PIRACY
RATE (%) |
| Argentina |
208,220,000 |
80 |
| Australia
|
127,543,294 |
37 |
| Austria |
66,830,624 |
48 |
| Bahrain |
6,940,000 |
96 |
| Belgium |
77,304,687 |
46 |
| Bolivia |
12,460,806 |
95 |
| Brazil |
550,936,140 |
77 |
| Bulgaria |
30,900,000 |
95 |
| Canada |
254,533,200 |
58 |
| Chile |
70,414,496 |
84 |
| Colombia |
90,765,000 |
81 |
| Commonwealth
of Independent States |
10,413,000 |
97 |
| Cyprus |
3,847,500 | |